Buying help
Buy, switch, and upgrade with fewer surprises.
Check compatibility, transfer steps, trade-in conditions, plan requirements, and local store details before you commit.
Switch, bring a phone, travel, or bundle
Switch phone carriersPrepare account details, keep service active, and understand number transfer steps.Check the steps Bring your own deviceCheck that the phone is unlocked and compatible with the target network.Check the steps Use a phone internationallyReview roaming, international day pass, SIM, and eSIM options before travel.Check the steps Bundle internet and wirelessCompare eligibility, service addresses, combined billing, and promotional periods.Check the steps
Example buyer checklist
Buying an iPhone 17?
Compare storage and color, confirm carrier compatibility, review trade-in or upgrade conditions, then check local inventory.
Common buying questions
Use these checks before committing to a phone, plan, promotion, or store visit.
In many cases, yes. Keep your current service active while the transfer is completed and have your account number and transfer PIN ready.
Confirm carrier compatibility, storage, color, payment terms, return policy, plan requirements, and local inventory.
No. Some offers depend on a new line, eligible plan, switching, or account status instead of a trade-in.
Yes. Inventory, promotions, service support, and store hours can change. Open the local listing and confirm details with the retailer.
Save the trip to the wrong store
Find nearby retailers, compare buying services, and confirm upgrades, trade-ins, new lines, and phone stock before visiting.